SHIPPING POLICY
At Dionne, we take a sustainable approach and operate as a made-to-order brand. This means that your products will be processed within 2-3 working days of placing your order and will be dispatched soon after
Prepaid Delivery : FREE takes 4-7 days
COD Delivery : ₹250 takes 6-9 days
Express Delivery : only for prepaid - ₹650 (Processed in 24 hours)
Metro cities transit time takes 1-2 days
Non metro cities transit time 1-2 days (We endeavour to deliver to non-metro cities within 1 to 2 days. However, at certain postal codes delivery may take up to 3 to 4 days)
Next day delivery Delhi/NCR - Please whatsapp us on 8273686091 to enquire and book next day deliveries in Delhi/NCR
Once your order is dispacthed, you can track your delivery by clicking on the tracking link shared via WhatsApp and email. Please allow up to 24 hours for tracking updates to appear. If you don't receive your shipping information or order confirmation, please reach out to us on Whatsapp - 8273686091
Please note: The above timeline does not include the processing duration
Also please be aware that the shipping timelines are estimates only. We are not liable for any unforseen delays by our courier partners once your order ships. We appreciate your understanding and patience in such instances.